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  #1  
Old 10-22-2018, 02:02 PM
ugpvoltage ugpvoltage is offline
Registered User
 
Join Date: Sep 2018
Posts: 8
Client Pack help file location

Hi,
I am a new user of VanDyke and am trying to find the client pack help file but don't see it.
VanDyke client pack is installed and licensed.
I'm not seeing a C\Program Files\VanDyke Software\... folder
as Eric talks about below.
Thanks, Pat

Probably the easiest resource to get started is the
ClientPack help file. This is located in the installation
directory. By default it would be located at:

C:\Program Files\VanDyke Software\ClientPack

Locate the file named ClientPack.chm and double click it.
This should open the ClientPack help. You will most likely
want to being with the Overview of VCP. The overview will
include several examples of how to use VCP to both upload
and download files.

Please don't hesitate to reach out if you have any specific
questions I can help answer.
------
Eric Koranyi
VanDyke Software
Technical Support
support@vandyke.com
505-332-5730
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  #2  
Old 10-22-2018, 02:21 PM
ekoranyi ekoranyi is offline
VanDyke Technical Support
 
Join Date: Jan 2017
Posts: 654
Hi ugpvoltage,

If ClientPack was installed to a non-default location we will first need to locate the installation directory. One easy way to do this is to open the Windows CMD window and use the 'where' command.
where vsh
where vcp
This should return the installation directory. The help file for ClientPack (ClientPack.chm) will be located inside the installation directory.

There is a chance that these same tools (VSH, VCP) were installed as part of the VShell application rather than as part of ClientPack. If this is the case the help file will be named VCLU.chm.

Using this information are you able to locate the needed help file?

Note:
The default install location can vary, installing with/without Admin privileges changes the default install location.
With Admin Rights: C:\Program Files\VanDyke Software\ClientPack
Without Admin Rights: C:\Users\<Your User>\AppData\Local\VanDyke Software\ClientPack
__________________
Thanks,
--Eric

VanDyke Software
Technical Support
support@vandyke.com
(505) 332-5730

Last edited by ekoranyi; 10-22-2018 at 03:26 PM.
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