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  #1  
Old 09-22-2011, 10:22 AM
4vn 4vn is offline
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Join Date: Dec 2010
Posts: 10
Question Transferring identity to a new server

We have purchased new servers and I am tasked with setting up VCP on the new servers.

What I have done so far:
  • Installed SecureCRT on the new server
  • Installed ClientPack on the new server
  • Copied the identity file and identity.pub file onto the new server into the exact same directory where they existed previously.

So, after that, I marched out to the command prompt and tried a simple VCP command that currently works on the old server and it didn't work. I got a message that looked like it was going to transfer a file, but then instead it said "Not Connected" twice.

I looked in the documentation for the client pack and don't see anything about setting up these identity files, but I am sure it has something to do with that. I am online right now trying to find out more about that, but not having luck yet.

Any ideas? Thanks so much for any help!!!

Paul
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  #2  
Old 09-22-2011, 11:04 AM
bgagnon bgagnon is offline
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Join Date: Oct 2008
Posts: 4,482
Hello Paul,

What operating system is the new server?

What version of ClientPack is installed on the new server?

Could you supply a debug log of the failed connection attempt to support@vandyke.com?

Please include "Attn Brenda - Forum Thread #8914" in the subject line.

If logging is not currently part of the vcp command-line, you would add -v -v -v and --log <filename> options for a verbose debug log.
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Thanks,
--Brenda

VanDyke Software
Technical Support
support@vandyke.com
(505) 332-5730
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  #3  
Old 09-22-2011, 11:25 AM
4vn 4vn is offline
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Join Date: Dec 2010
Posts: 10
On its way

I just mailed it to you. Thanks!!!

Paul
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