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  #1  
Old 06-15-2017, 05:52 AM
vladas vladas is offline
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Join Date: Jun 2017
Posts: 2
GTAC account locked

Hi team,
I am using secure crt 7.2.1 and i am facing the issue of gtac account locked daily.

I have disabled the global auto login but still secureCrt is making efforts to connect that result in my gtac account being locked due to many times wrong authentication efforts.

This is an example of output:
This system is for authorized use only.
Password authentication failed.
Please verify that the username and password are correct.
Password: Password authentication failed.
Please verify that the username and password are correct.
Password:

Then my account gets locked.
I would like to mention here that this happens only if i try to login to my bookmarks - if i just paste an ip to the host box, its allways asking for username first.

I have over 1000 devices bookmarked, and i dont want to erase them, what can i correct please with my bookmarks to solve the auto login please?

Regards.
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  #2  
Old 06-15-2017, 08:29 AM
bgagnon bgagnon is offline
VanDyke Technical Support
 
Join Date: Oct 2008
Posts: 4,548
Hi vladas,

I am not sure what you mean by "disabled the global auto login" but it sounds like you have authentication automated in some fashion within these sessions.

Is this an SSH2 session?

If so, in the Connection / SSH2 category of Session Options, if you choose Password in the authentication grouping and then Properties... is Store password enabled?

It could also have been automated in the Connection / Logon Actions category of Session Options.

Let us know what you find when you check those possibilities.
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