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  #1  
Old 05-15-2013, 08:43 AM
gunslingor gunslingor is offline
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Forum, Moderator Review

Why does this site require every post to be reviewed by the moderator? Don't they realize this makes the site impossible to use? It also makes the conversation extremely slow... what might take 1 minute to write and say an hour to find someone who can respond, now takes days because of I presume the backlog of posts needing moderator review.

I haven't seen a site setup like this since the early 90s.... what's the deal?
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Old 05-15-2013, 09:48 AM
gunslingor gunslingor is offline
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Looks like they turned it off... or maybe the policy is the first 5 posts are reviewed or something.

Thanks Moderator!
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  #3  
Old 05-15-2013, 10:29 AM
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miked miked is offline
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Hi gunslinger,

You're correct - your username is no longer moderated. Moderating the first couple posts from all new users prevents spam posts, keeping VanDyke forums high in quality content, with no fillers or artificial materials.
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  #4  
Old 05-15-2013, 10:34 AM
gunslingor gunslingor is offline
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That's terrific!! But I do recommend they add a counter or just let the user know that the moderation is temporary. That way new user's like me wont freakout in total bafflement of the setup
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  #5  
Old 05-15-2013, 11:37 AM
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jdev jdev is offline
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Quote:
Originally Posted by gunslingor View Post
Why does this site require every post to be reviewed by the moderator? Don't they realize this makes the site impossible to use? It also makes the conversation extremely slow... what might take 1 minute to write and say an hour to find someone who can respond, now takes days because of I presume the backlog of posts needing moderator review.

I haven't seen a site setup like this since the early 90s.... what's the deal?
I replied to one of your other posts already, but for the benefit of other new users who may be wondering the same thing, I'm posting the same information here as well:

These forums are created and maintained for the benefit of those who are using VanDyke Software products. The forums are public, but you'll notice that the vast majority of responses come from VanDyke Software technical support staff.

In the past, bogus posts about topics unrelated to VanDyke Software products would have been allowed without restraint, making it difficult for individuals to search for and find relevant information. Since these forums also allow for RSS feed subscriptions, this meant that undesired posts would be broadcast to all RSS readers before they could be filtered as junk.

To honor requests from legitimate forum users, we have implemented mechanisms that can help prevent garbage from polluting the forums.

The first few posts of a new user will be moderated. A post made by a new user won't appear until the post has been approved. This is not unusual for a forum that desires to be of value to a specific audience. Moderated forum posts are evaluated for approval between the hours of 7:30AM to 5:30PM (GMT-7:00).

The vast majority of technical support (even for evaluators) occurs via email. If you prefer to have an email conversation rather than interact via a public forum web page, please send email to support@vandyke.com. One example where email should be used is with any question involving sensitive information. For security reasons, log files and other sensitive information exposing usernames, host names, machine names, IP addresses, etc. should not be posted to a public forum. If your question involves sensitive information as described, please send email to support@vandyke.com; do not post sensitive information to the forums.
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