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  #1  
Old 03-18-2021, 10:37 AM
mechamse mechamse is offline
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Join Date: Mar 2021
Posts: 2
vShell automation

we have been using vShell for several years to support file movement and in general this has been working great. Recently we have been seeing a behavior that is not clear if this is a vShell issue, but figured I would post in case someone may know. This is running on a Windows Server.

We use PowerShell scripts to trigger actions based on file movements and logout events. currently we managed 5 variations in the logout trigger code to take actions based on the user. There appears to be a condition where a previously triggered action could be running when another trigger is fired. When this happens, it seems that the trigger event is not running correctly.

The question is, is it expected that the trigger events would not execute if a previous trigger was still active or is this more of an effect on how these are triggered?

The triggers run a .bat or .cmd file that passes the %u from the trigger to the powershell script. These triggers then process the actions defined in the script, which generally leverages a psftp process to send the data received to another destination.

Appreciate any insight from the community.
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  #2  
Old 03-18-2021, 10:55 AM
bgagnon bgagnon is offline
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Join Date: Oct 2008
Posts: 4,635
Hi mechamse,

For assistance from VanDyke's technical support team please send the following in an email to support@vandyke.com:
  • Version of VShell
  • Serial Number
  • OS VShell is installed on
Please do not post this information in the public forums.

We will also need further information on your trigger configuration and a VShell debug log, but let's start with the info requested above.
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support@vandyke.com
(505) 332-5730
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  #3  
Old 03-18-2021, 03:26 PM
mechamse mechamse is offline
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Join Date: Mar 2021
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Thanks for that information, but was hoping the community might have some answers before venturing into a support request. my hope was other might have seen a similar behavior and found a work around or could share this knowledge.

I'll follow up with an email to support anyway.

vShell version is: 4.5.2
OS is: Windows Server 2019
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