Welcome to the VanDyke Software Forums

Join the discussion today!


Go Back   VanDyke Software Forums > General

Reply
 
Thread Tools Display Modes
  #1  
Old 04-24-2019, 09:30 AM
getoffmypatch getoffmypatch is offline
Registered User
 
Join Date: Feb 2013
Posts: 12
Reusing License

We recently replaced a license for VShell on one of our servers from Administrator to WorkGroup. I now want to reuse the Administrator license on another server but its tell me its invalid although it was only issued in Sept 2018. Can you advise on how to get around this?
Reply With Quote
  #2  
Old 04-24-2019, 09:49 AM
bgagnon bgagnon is offline
VanDyke Technical Support
 
Join Date: Oct 2008
Posts: 3,945
Hi getoffmypatch,

License issues should not be discussed in the public forum.
  • Please send an email to support@vandyke.com and reference "Attn Brenda - Forum thread #13514".
  • Please supply the serial number associated with the license in the body of the email.
Please do not post license info in the forums.
__________________
Thanks,
--Brenda

VanDyke Software
Technical Support
support@vandyke.com
(505) 332-5730
Reply With Quote
  #3  
Old 04-24-2019, 03:01 PM
bgagnon bgagnon is offline
VanDyke Technical Support
 
Join Date: Oct 2008
Posts: 3,945
Hi all,

This ended up being a very simple case of a missing hyphen in a serial number.
__________________
Thanks,
--Brenda

VanDyke Software
Technical Support
support@vandyke.com
(505) 332-5730
Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -6. The time now is 05:15 AM.