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  #1  
Old 01-29-2021, 02:55 PM
mfatty mfatty is offline
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High CPU, Unresponsive, and Beachball, with Search

Hi,

When I search for a term in a SecureCRT tab (Command F), sometimes it takes several minutes (like 3 minutes or so) when I'll have a high CPU, mouse beachballing, and secureCRT unresponsive.

How do I fix this? It's very painful.

Version 8.7.3 (build 2279)
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Last edited by mfatty; 01-29-2021 at 02:58 PM. Reason: added image
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  #2  
Old 01-29-2021, 03:11 PM
bgagnon bgagnon is offline
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Join Date: Oct 2008
Posts: 4,636
Hi mfatty,

What version of SecureCRT are you running?

On what specific macOS?

Please note that Big Sur is not supported in any version of SecureCRT at this time. If that is the OS, please let us know if Intel or ARM/M1 so I can add this thread to the feature request to support Big Sur.

When you perform the search(es), how many sessions are open?

What is the number of lines configured for scrollback buffer in each? (And how much output is presently in the scrollback if you are searching up?)

Is color keyword highlighting enabled?
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--Brenda

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  #3  
Old 02-10-2021, 05:51 PM
mfatty mfatty is offline
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Hi bgagnon, see answers inline below in quotes.

Btw, SecureCRT remained frozen for over 20 minutes. I don't care how much scroll-back buffer I configured or how many lines are currently in that window. CPU Util of around 100% for over 20 mins to search for a keyword in on window is ridiculous.

Quote:
Originally Posted by bgagnon View Post
Hi mfatty,

What version of SecureCRT are you running?
- Version 8.7.3 (build 2279)

On what specific macOS?
- macOS Catalina 10.15.7

When you perform the search(es), how many sessions are open?
- Not sure but I typically have 10-20 sessions(tabs) open at any one time. Only one instance of SecureCRT for all sessions.

What is the number of lines configured for scrollback buffer in each? (And how much output is presently in the scrollback if you are searching up?)
- 128000 configured in scrollback buffer. I didn't check the number of lines in in buffer when i did the search.

Is color keyword highlighting enabled?
- No. It's not.
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  #4  
Old 02-11-2021, 07:59 AM
bgagnon bgagnon is offline
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Hi mfatty,

We will need to get a process dump when SecureCRT is unresponsive. Please send an email to support@vandyke.com and reference Attn Brenda - Forum Thread #14409.
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--Brenda

VanDyke Software
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support@vandyke.com
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