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  #1  
Old 08-16-2018, 06:45 PM
Dalhyun Dalhyun is offline
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Posts: 30
foreign langauge(korean, Chinese) broken

Secure CRT Version 8.3.4 (x64 build 1699) - Official Release - July 12, 2018

character encoding : utf-8

korean, Chinese language is broken.
how can i fix it?

Another tool(putty and mobaxterm) is work fine with utf-8 encoding option, only secucrt is not working
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  #2  
Old 08-17-2018, 08:15 AM
bgagnon bgagnon is offline
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Posts: 4,544
Hi Dalhyun,

In what way is it broken?

Please elaborate and/or post some screenshots showing the differences between putty/mobaxterm and SecureCRT.
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--Brenda

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  #3  
Old 08-19-2018, 06:39 PM
Dalhyun Dalhyun is offline
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Posts: 30
screenshot

plz, check attached file.
Attached Images
File Type: png screen.png (722.9 KB, 239 views)
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  #4  
Old 08-20-2018, 08:53 AM
bgagnon bgagnon is offline
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Posts: 4,544
Hi Dalhyun,

Thanks for the screenshot.

Could you send me a raw log of the SecureCRT session?

To create a raw log:
  • Before connecting with the session, select Raw Log Session from SecureCRT's File menu.
  • In the Select Log File dialog, choose a folder and filename in which you would like the log text to be stored and press the Save button. At this point, if you open the File menu, you will notice that the Raw Log Session menu item now has a check-mark next to it; this indicates that raw logging is activated.
  • Now connect to the remote machine and perform the actions that cause the behavior.
  • Disconnect the session and select Raw Log Session from the File menu to turn off the raw logging feature.
Since a raw log can contain sensitive information, please send it as an attachment via email to support@vandyke.com. Please reference "Attn Brenda - Forum Thread #13222" in the subject line.
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--Brenda

VanDyke Software
Technical Support
support@vandyke.com
(505) 332-5730
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