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  #1  
Old 09-12-2020, 05:40 PM
zillah zillah is offline
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Secure CRT and NCS540 funny characters

Hi All

When i use Secure CRT with Cisco NCS540 and apply the settings below :

Baud Rate: 115200

Data Bits: 8

Stop Bits: 1

Parity: None

Flow control: Xon/Xoff

When I use it to access the NCS540 console while doing recovery via USB I end up having this :



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Same setting when I access the console normal mode (not doing a recovery) no issue at all

While using Putty 0.74 no issue as all in recovery mode and normal mode

Question with same settings it works in one mode while not other ? I would assume if the setting is wrong it shouldn't work in both mode ,,,,should it ?

Thx
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Last edited by bgagnon; 09-13-2020 at 03:45 PM.
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  #2  
Old 09-14-2020, 07:04 AM
bgagnon bgagnon is offline
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Posts: 4,439
Hi zillah,

What version of SecureCRT are you using?

On what platform/OS?

What is your serial cable setup? Is there a USB->serial adapter involved?

Are the serial parameters configured exactly the same in SecureCRT as you have done in Putty?
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  #3  
Old 09-14-2020, 07:16 AM
zillah zillah is offline
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Hi

It is V8.5.3 from memory as laptop not handy right now

Windows 7 professional

Yes USB->serial adapter is involved

Serial parameters configured exactly the same in SecureCRT as you have done in Putty

Baud Rate: 115200
Data Bits: 8
Stop Bits: 1
Parity: None
Flow control: Xon/Xoff


The funny thing the CRT with the settings above works fine in normal Cisco booting mode but not when I press on "Esc" button of the keyboard to enter setup mode
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Old 09-14-2020, 09:16 AM
bgagnon bgagnon is offline
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Posts: 4,439
Hi zillah,
Quote:
The funny thing the CRT with the settings above works fine in normal Cisco booting mode but not when I press on "Esc" button of the keyboard to enter setup mode
I think I would need to see a raw log under both scenarios to move forward. Since I assume this output occurs as soon as the device reboots you would need to configure this in the Terminal / Log File category of Session Options.

Would you configure a location and filename for the log in that category and enable Raw log? Once the two log files are collected under the two scenarios, please send as an attachment to email to support@vandyke.com and include Attn Brenda - Forum Thread #14280.
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support@vandyke.com
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