Welcome to the VanDyke Software Forums

Join the discussion today!


Go Back   VanDyke Software Forums > General

Notices

Reply
 
Thread Tools Display Modes
  #1  
Old 05-25-2021, 05:33 AM
WesR WesR is offline
Registered User
 
Join Date: Mar 2005
Location: USA
Posts: 149
How to determine the type of license

My company purchased a license, but I don't know whether it is a 1 year or a 3 year license.

Is there a way to determine this?
Reply With Quote
  #2  
Old 05-25-2021, 07:50 AM
cboyack cboyack is offline
VanDyke Technical Support
 
Join Date: Apr 2020
Location: Albuquerque, NM
Posts: 132
Hi WesR,

If you're looking at the license data block from the license letter, a 3-year license is obvious because the license data specifically includes a maintenance expiration date. In contrast, 1-year license data does not include a maintenance expiration date because eligibility for newer versions will expire 1 year from the issue date by default.

If you've already registered the license to SecureCRT, you can also take a look at the About dialog window (Help > About SecureCRT), and the final two lines in that window should look something like this:
Issue Date: XX-XX-XXXX
Access to support and updates expires: XX-XX-XXXX
Here's an example of what that might look like:



...which should help give you some idea as to whether the license is a 1-year or 3-year license.

Does this information help you determine the info that you were seeking?
Attached Images
File Type: png Issue_Expire_Dates.PNG (1.6 KB, 168 views)
__________________
Thanks,
--Cameron

VanDyke Software
Technical Support
support@vandyke.com
(505) 332-5730

Last edited by cboyack; 05-25-2021 at 09:27 AM. Reason: Clarity
Reply With Quote
  #3  
Old 05-25-2021, 08:00 AM
WesR WesR is offline
Registered User
 
Join Date: Mar 2005
Location: USA
Posts: 149
Thanks.

I had not installed it and was wondering if it would have gotten me to the current release.

It was an older license that if it had been a three year license it would have been upgradable, but I pushed back and now they are purchasing a new current license, so this is no longer an issue.

Wes
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -6. The time now is 12:43 PM.