Welcome to the VanDyke Software Forums

Join the discussion today!

Go Back   VanDyke Software Forums > Scripting

Thread Tools Rate Thread Display Modes
Old 04-12-2012, 04:52 AM
ozymandius100 ozymandius100 is offline
Registered User
Join Date: Feb 2012
Posts: 20
Thanks Vandyke Support

I just wanted to drop a note saying "thanks" to the Vandyke support team that monitors these forums. While I am working on fine tuning and creating new scripts, they have been extremely helpful in providing assistance along the way.

While some vendors only point to the manual for info, I believe the Vandyke Team understands that true customer service is to assist the customer as well and help them when necessary. Since scripting is "supported" by the product, they have taken the time to analyze the scripts written by people and provide suggestions and or workarounds.

How often do you see that?

Thanks to Todd and Brenda for all the help provided to me thus far. It is greatly appreciated.
Reply With Quote
Old 04-12-2012, 11:18 AM
rtb rtb is offline
VanDyke Technical Support
Join Date: Aug 2008
Posts: 4,307
Your thanks is much appreciated ozymandius100. It is nice to be able to help someone that wants to learn and who runs with concepts that are presented.

VanDyke Software
Technical Support
Reply With Quote
Old 04-12-2012, 11:22 AM
bgagnon bgagnon is offline
VanDyke Technical Support
Join Date: Oct 2008
Posts: 3,425
Hi ozymandius100,

Thanks for the kind words.

I would also like to point out that "ozy" was able to use examples and information in the VBScript manual to help in his Python scripting efforts.

Just so those who are working in Python are not too discouraged when they can only find the VBScript scripting manual on our website.

Also, the previous thread I had with ozymandius100 has been added to a feature request in our product enhancement database to make a Python scripting manual available.

VanDyke Software
Technical Support
(505) 332-5730
Reply With Quote

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -6. The time now is 07:55 AM.