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Old 07-25-2016, 12:55 PM
bgagnon bgagnon is offline
VanDyke Technical Support
Join Date: Oct 2008
Posts: 4,633
Hi oarellan,

It is likely that the remote is sending escape sequences that clear the screen (terminal window). If any line ending character is received, the data should be written to the log file.

What protocol are you using to connect?

The way to see everything the remote sends is to capture a raw log (File menu / Raw Log Session in v8.0.x). Please don't post the raw log in the forums, as it can contain sensitive data. If you want us to look at it, send to and include "Attn Brenda - Forum Thread #12414" in the subject line.

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