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Old 08-19-2020, 08:33 AM
bgagnon bgagnon is offline
VanDyke Technical Support
 
Join Date: Oct 2008
Posts: 4,526
Hi tendhar33,

VShell supports remote execs.

To investigate the issue, we would need to see VShell debug logs, which are not appropriate for the public forums.

Is VShell installed on Windows? Or on a Unix/Linux platform? (If so, which one?)

If Windows, if not already enabled, please enable Debug messages in the Log File Messages column (left-hand column please) in the Common / Logging category of VShell's control panel. Then, apply the change, replicate the issue and attach the debug log to an email sent to support@vandyke.com. Please reference Forum Thread #14264 in the subject line of the email.

If Unix/Linux, you would uncomment the following in vshelld_config and set it to True. Reload the config and replicate the issue.

# Logs debug messages to the vshelld log file.
LogTopicDebug true
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--Brenda

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