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Old 12-30-2011, 08:16 AM
bgagnon bgagnon is offline
VanDyke Technical Support
 
Join Date: Oct 2008
Posts: 4,579
Hello oluckboy,

As a note, we do have SecureCRT for Mac OS X version now.

I think maybe what we should collect is trace options with the debug level set to 9. Since the trace options can contain sensitive information I would like you to send the trace options via e-mail rather than posting it to this forum thread.

Can you edit your session's .ini file and change the trace level line from 0 to 9?
Change this:
D:"Trace Level"=00000000
to this:
D:"Trace Level"=00000009
After making the change, connect to the session and repeat the steps necessary to duplicate the problem. Once the problem occurs, please right-click inside the terminal window and choose Select All, then right-click again and choose Copy to transfer the information to the Windows clipboard. Once copied, please send the information to support@vandyke.com with a subject line that includes "Attn Brenda - Forum Thread #10216".
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Thanks,
--Brenda

VanDyke Software
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