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Old 10-19-2017, 08:25 AM
ekoranyi ekoranyi is offline
VanDyke Technical Support
 
Join Date: Jan 2017
Posts: 654
Hi nirvana80,

I'm sorry you're having trouble.

In these scenarios its almost impossible to detect what's happening behind the scenes without some behind the scenes information. Microsoft Technet provides a Sysinternals tool named Procmon (Process Monitor) that is useful for debugging and troubleshooting running processes. I've attached a document that shows how to use Procmon to acquire additional behind-the-scenes information that will help in troubleshooting further.

Would you be willing to use procmon as described in the PDF attached, and send me a .zip'd version of the PML log you generate with procmon? Please DO NOT ATTACH TO THIS FORUM POST as it may contain sensitive information. It can be emailed to Support@VanDyke.com with "Attn Eric Forum Post 12865" in the subject line.
Attached Files
File Type: pdf ProcMon Usage - Gather debug info about a process.pdf (449.8 KB, 525 views)
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Thanks,
--Eric

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