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Old 10-19-2017, 08:25 AM
ekoranyi ekoranyi is offline
VanDyke Technical Support
Join Date: Jan 2017
Posts: 654
Hi nirvana80,

I'm sorry you're having trouble.

In these scenarios its almost impossible to detect what's happening behind the scenes without some behind the scenes information. Microsoft Technet provides a Sysinternals tool named Procmon (Process Monitor) that is useful for debugging and troubleshooting running processes. I've attached a document that shows how to use Procmon to acquire additional behind-the-scenes information that will help in troubleshooting further.

Would you be willing to use procmon as described in the PDF attached, and send me a .zip'd version of the PML log you generate with procmon? Please DO NOT ATTACH TO THIS FORUM POST as it may contain sensitive information. It can be emailed to with "Attn Eric Forum Post 12865" in the subject line.
Attached Files
File Type: pdf ProcMon Usage - Gather debug info about a process.pdf (449.8 KB, 525 views)

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