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Old 03-02-2021, 09:43 AM
cboyack cboyack is offline
VanDyke Technical Support
 
Join Date: Apr 2020
Location: Albuquerque, NM
Posts: 118
Hi lenka,

The only real way to get a better look at what's going on behind the scenes is to obtain a debug log of the interaction.

Adding -v -v -v to the command will increase the logging level of the command, but such information has the potential to include sensitive information such as passwords, and in general, should not be posted to public forums such as this one.

As such, would you mind adding both -v -v -v as well as introduce a logging component (--log logfilepath.txt) to the beginning of your VCP command line arguments and then attempt to run the process again?

Your final line might look something like this:
vcp -v -v -v --log logfilepath.txt -auth password -preserve -pw %pwd% %uid%@xxxxx.yy.zz.com:/folder3/%uid%/folder2/folder1/file1.* C:\localfolder\ || goto error
Please inspect the log file generated for further clues as to why the connection might be failing.

If you are in need of further assistance after generating and inspecting the log information, it would not be appropriate to post potentially sensitive information to these forums, so could you please attach the resulting log file to an email message to support@vandyke.com? Please include Attn Cameron: Forum Thread #14448 in the subject line.
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Thanks,
--Cameron

VanDyke Software
Technical Support
support@vandyke.com
(505) 332-5730

Last edited by cboyack; 03-02-2021 at 09:45 AM.
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