View Single Post
  #3  
Old 03-10-2021, 11:11 AM
bgagnon bgagnon is offline
VanDyke Technical Support
 
Join Date: Oct 2008
Posts: 4,593
Hi all,

Update: This issue was caused by SFTP protocol being configured. Many Cisco devices do not support SFTP and require SCP instead. The giveaway in the log is if you see the connection retry 10 seconds after the line where the server has sent AUTH_SUCCESS:

2021-01-27 14:15:39, 00006: RECV : AUTH_SUCCESS
2021-01-27 14:15:49, 00006: SSH2Core version 8.5.0.1942
2021-01-27 14:15:49, 00006: Connecting to [server]:22

The file transfer protocol is configured in the Connection category of SecureFX's Session Options. The snippets below show what the log should look like for a successful connection with the correct protocol.

SCP:
i RECV : AUTH_SUCCESS
i SEND[0]: SSH_MSG_CHANNEL_OPEN('session')
i SEND[0]: exec request: cd "." && pwd

SFTP:
i RECV : AUTH_SUCCESS
i RECV : Server Sftp Version: <SFTP Version Number Here>
i VENDOR-NAME: <Server Info Here>
__________________
Thanks,
--Brenda

VanDyke Software
Technical Support
support@vandyke.com
(505) 332-5730

Last edited by bgagnon; 03-10-2021 at 11:16 AM.
Reply With Quote