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Old 09-17-2015, 05:14 PM
rtb rtb is offline
VanDyke Technical Support
Join Date: Aug 2008
Posts: 4,306
Hi vhc23,

Thanks for the post. This type of issue is typically best handled in email since log files will be needed.

What version of VShell are you using?

The public-key file should be placed in a folder of the same name as the user account connecting to VShell. Did you do this?

VanDyke Software
Technical Support
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