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Search: Posts Made By: bgagnon
Forum: General 09-20-2019, 10:00 AM
Replies: 16
Views: 5,673
Posted By bgagnon
Hi pipindopal, It's a feature request. ...

Hi pipindopal,

It's a feature request.

I have added this thread to a feature request in our product enhancement database to maintain sharpness in toolbar, fonts, menus, etc. when moved...
Forum: General 09-19-2019, 08:15 AM
Replies: 16
Views: 5,673
Posted By bgagnon
Hi pipindopal, Are you moving the...

Hi pipindopal,

Are you moving the application between monitors with varying resolutions?
Forum: General 09-18-2019, 08:08 AM
Replies: 16
Views: 5,673
Posted By bgagnon
Hi pipindopal, What version of SecureCRT are...

Hi pipindopal,

What version of SecureCRT are you using?

Are you moving the application between monitors with varying resolutions?
Forum: General 01-18-2018, 10:10 AM
Replies: 16
Views: 5,673
Posted By bgagnon
Hi casey, Thanks, I will see what the...

Hi casey,

Thanks, I will see what the developers can do to replicate. I could not though I would expect there to be some differences when taking a 14" vs 24" display into account.
Forum: General 01-17-2018, 01:41 PM
Replies: 16
Views: 5,673
Posted By bgagnon
Hi casey, Thanks for the clarification. ...

Hi casey,

Thanks for the clarification.

What is your laptop display size? I assume 14" or 15"?

I noticed also you wrote you were using 8.3.1, but you have the legacy icons. What *theme* do...
Forum: General 01-09-2018, 09:35 AM
Replies: 16
Views: 5,673
Posted By bgagnon
Hi Casey, Have you signed out on the laptop...

Hi Casey,

Have you signed out on the laptop and signed back in?

Per the warning you see when making scaling changes (Some apps won't respond to scaling changes until you sign out), I think it's...
Forum: General 12-21-2017, 03:11 PM
Replies: 16
Views: 5,673
Posted By bgagnon
Hi casey, We noticed a discrepany in the...

Hi casey,

We noticed a discrepany in the info you posted.

From post #1:


But with photos you posted in #3, the caption reads:
Forum: General 12-15-2017, 07:19 AM
Replies: 16
Views: 5,673
Posted By bgagnon
Hi casey, Thanks, that illustrates it...

Hi casey,

Thanks, that illustrates it perfectly. I've forwarded those images to our developers and asked them to investigate. When I have further info I will post here. If you prefer direct...
Forum: General 12-14-2017, 03:50 PM
Replies: 16
Views: 5,673
Posted By bgagnon
Hi casey, Yes, please attach screenshots or...

Hi casey,

Yes, please attach screenshots or send them to support@vandyke.com and reference "Attn Brenda - Forum Thread #12944" in the subject line. For comparison purposes please include ones of...
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