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-   -   Reusing License (https://forums.vandyke.com/showthread.php?t=13514)

getoffmypatch 04-24-2019 10:30 AM

Reusing License
 
We recently replaced a license for VShell on one of our servers from Administrator to WorkGroup. I now want to reuse the Administrator license on another server but its tell me its invalid although it was only issued in Sept 2018. Can you advise on how to get around this?

bgagnon 04-24-2019 10:49 AM

Hi getoffmypatch,

License issues should not be discussed in the public forum.
  • Please send an email to support@vandyke.com and reference "Attn Brenda - Forum thread #13514".
  • Please supply the serial number associated with the license in the body of the email.
Please do not post license info in the forums.

bgagnon 04-24-2019 04:01 PM

Hi all,

This ended up being a very simple case of a missing hyphen in a serial number. :)


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